1. How do I know if my phone can play music on hold?
We have hardware that will allow most any business with at least a two line phone to reap the benefits of an On Hold Advertising, Inc program. Whether you have an elaborate phone system or simply two line phones that you purchased at the office supply store, we can help. The best news is that we can do so without the purchase of costly adaptors.
2. Who installs the equipment?
In almost all cases, you do. It was important to us that our players were very user friendly. The result of our concern is that the majority of our customers report that it took them more time to un-package the hardware than it took for the actual install! In the event that you had difficulties, the technical staff at On Hold Advertising is always here to walk you through the connection.
3. Are the messages heard on all the phone lines?
Absolutely. Regardless of how many phone lines, the messages are heard on all lines.
4. Do the messages start over each time a caller is placed on hold?
The messages do not start over each time a caller is placed on hold. Our programs run continuously and when callers are placed on hold, they are inserted into the program at various points. This helps create a situation where frequent callers hear a variety of messages, not just the first few in the program.
5. How long are message on-hold programs?
You tell us! Our average program is about 7.5 minutes in length. Your program's length will depend upon how much information you provide our scriptwriters. Remember, the more information you provide, the more custom your program will sound.
6. How many messages are on a program, and how long is each message?
Again, that depends on you. Generally speaking, we like messages to be about 15-20 seconds in length, with 10 seconds of music before the next message begins. Some clients prefer shorter messages repeating a few items.others want to advertise every service or product they provide. We will gladly advise you on what we have found to work best for your situation.
7. I don't feel comfortable writing my own script, how much does it cost for On-Hold Advertising, Inc. to write it?
NOTHING! It's included in the cost. We understand that writing a script is not a strong point for everyone. We employ a team of scriptwriters who take this chore out of your hands so that you can spend your time running your business. We want to make you sound good, because when you sound good, so do we! Don't let writing a script hold you back from doing an on-hold message program. Provide us with information and websites and set us free. you will be amazed at how well our professional scriptwriters can represent your business!
8. Who chooses the background music for my production?
Some clients don't have a required style of music in mind.while others do. Just let us know if you prefer a certain style of music or let our engineers choose the type of music they think best compliments your production. Also, don't forget.if you have a jingle or radio commercial ad, send it to us. It really adds to the finished product. Be sure to visit our music samples page to hear some of our most requested music beds.
9. What is the first step in doing an on-hold message program?
Give us a call! Let's start getting your message out to your clients.and turn your telephone On Hold time into profitable time with a custom On Hold Advertising, Inc program!
10. How long will this process take start to finish?
We are very proud of our quick turnaround time. On average, we ship our completed programs within five business days after receiving approval from our clients on the script. Overall turnaround time really depends upon how quickly our clients return the scriptwriter worksheet to us. The majority of our projects are completed within two weeks start to finish.
Website designed by: Cherryone.com